A web-based tool in Microsoft 365 that enables users to quickly create surveys, quizzes, polls, and feedback forms.
Billed Twice
I was billed twice on my credit card for September28- 2026 for 40.77 and October 28 -2026 for 40.77
Microsoft 365 and Office | Microsoft Forms | For home
old product key not working
I am trying tom use Office products on a new device and I am being told that they can't verify my product key from my old laptop/software. I am certain that I am using the proper key and am not translating any of the characters incorrectly.
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
One Drive Licence transferred but I have provisioning issues
I am a small business hoping to grow. At present I have one tenant and one user. My problem is as follows: “I'm the administrator of a Microsoft 365 Business tenant. I've transferred my Microsoft 365 licence from one user to…
Microsoft 365 and Office | OneDrive | For business | Windows
A Microsoft file hosting and synchronization service.
How to display Recipient's name AND full email address in the 'To' field of Outlook 365
I recently updated from Windows 10 to Windows 11 on my PC. I was previously using the desktop version of Outlook 2019. After the update to W11, when I opened Outlook, it defaults to Outlook 365. I was going to go back to Outlook 2019 but I understand…
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
NEED HUMAN -- get requests to create a passkey
How do I speak to a HUMAN? You are giving WRONG information. I need a HUMAN. WHAT IS A TAG????? JUST GET ME A HUMAN. THIS IS ABSURD. YOU DO NOT OFFER ANY HELPFUL ANSWERS. GET ME A HUMAN!!!!! NOW!!!!!
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
Problema para contactar al soporte de Microsoft por bloqueo de MFA
Soy el único administrador global de un tenant de Microsoft 365 y no puedo completar el MFA, aunque sí tengo mi usuario y contraseña. La opción de recuperación que encuentro es llamar al soporte técnico. Soy de Panamá y el número publicado por Microsoft…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Excel for Mac crashes (EXC_BAD_ACCESS, reproducible) on Refresh All of 14 Power Queries from OneDrive, started after macOS 26.7.2 update
Hello Microsoft Support Team, Microsoft Excel for Mac crashes consistently when I run Data → Refresh All on a workbook containing 14 Power Query queries. The issue started right after I updated macOS and did not occur before. Environment Excel version:…
Microsoft 365 and Office | Excel | For business | MacOS
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
How to activate 365 on a Mac that already has microsoft apps
how to activate 365 on my mac, I already had the apps installed before purchasing the yearly subscription
Microsoft 365 and Office | Access | For home | Windows
A family of Microsoft relational database management systems designed for ease of use.
AI answer
Help with blank templates
I have been using Word since 1996. When i came to this job in 2020 they were using Office 365. I used to be able tomake a blank page template with all my styles, etc. that was reusable -- by that I mean when I hit the blannk page it would pop up as…
Microsoft 365 and Office | Word | Other | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
Cancel Microsoft 365
Website is not allowing me to cancel my subscription to Microsoft 365.
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
unable to edit documents with MS Office 2021 suite
Suddenly I am unable to edit any previously saved document with my MS Office Suite 2021 purchased. Mod note: moved from Windows for Home > Windows 11 > Windows update
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
Pivot table crashes on refresh MacOS
Refresh on existing Pivot Tables reports cause crash of Excel Microsoft Error Reporting There was a problem with Microsoft Excel and we apologize for the inconvenience. Microsoft Excel will attempt to recover your work. Recover work and restart…
Microsoft 365 and Office | Excel | Other | MacOS
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
Office for Mac 2021 stopped working
Apparently Microsoft Office for Mac 2021 stopped being supported on October 13, 2026. Today - October 23rd, 2026 - it is telling me that it is not supported anymore. But it also isn't functional anymore. It should continue to work properly. I cannot…
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Default sensitivity label for SharePoint library fails with "You do not have required licenses" on Business Premium + Purview Suite for Business Premium
Our tenant has Microsoft 365 Business Premium plus Microsoft Purview Suite for Microsoft 365 Business Premium. Both have been assigned for more than two months. We bought the Suite specifically to set default sensitivity labels on SharePoint document…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
“License: Not Activated” and “Couldn’t Refresh License — Error Code: 16”
I purchased Office Home & Student 2021 for Mac, and it is listed under Products I’ve Purchased in my Microsoft account. I reinstalled Office, but Excel still shows “License: Not Activated” and “Couldn’t Refresh License — Error Code: 16”. I have…
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
Getting error while installing office 2021
Getting error while installing office 2021,
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Macos Golden Gate version 27.2. poblem excel
I updated this morning to Macos Golden Gate version 27.2. When updating dynamic tables, Excel closes. I have copied the data from the workbook without tables and when I make new ones, the error returns and Excel closes. I get this error Microsoft Error…
Microsoft 365 and Office | Excel | For home | MacOS
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
Déconnection du compter Authenticator
Je suis vraiment tanné de cette vérification Authenticator car tous mes comptes étudiants sont bloqué. Ca fait déjà 2 mois que j'essaie d'accéder à mes messages de groupe d'études sur mon cellulaire et mon ordinateur mais ça me demande un code envoyé sur…
Microsoft 365 and Office | Subscription, account, billing | For education | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Billing too high.
I was advised that my I would be charged 109 plus tax a year. My bill was $163.85. Why is the bill so high? By calculations I should have only been charged 109. Plus 15% tax which equals $124.17. This is very difficult, as this is causing me undue…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
AI answer
Unable to activate Microsoft office 2024 professional Plus
I purchased Microsoft office 2024 professional Plus earlier and I just instaled it and followed the steps to install it, successfully. When I followed the steps to activate it I got: C:\Users[Moderator note: Personally Identifiable Information removed] …
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.