Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,531 questions
2 answers
I need to resolve my subscriptions to Microsoft office 365
I may have multiple accounts and may have deleted one by mistake.
Microsoft 365 and Office | Other
asked
2026-11-03T16:18:56.5266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 97%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECF%3C/text%3E%3C/svg%3E)
Cynthia Fuller
5
Reputation points
answered
2026-11-03T19:12:25.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 89%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
paulr0511
49,665
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
old product key not working
I am trying tom use Office products on a new device and I am being told that they can't verify my product key from my old laptop/software. I am certain that I am using the proper key and am not translating any of the characters incorrectly.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,531 questions
asked
2025-10-27T22:26:51.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 81%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBF%3C/text%3E%3C/svg%3E)
Bob from then bank
20
Reputation points
commented
2026-11-03T19:08:31.02+00:00
Stefan Blom
356.9K
Reputation points MVP
Volunteer Moderator
1 answer
How to display Recipient's name AND full email address in the 'To' field of Outlook 365
I recently updated from Windows 10 to Windows 11 on my PC. I was previously using the desktop version of Outlook 2019. After the update to W11, when I opened Outlook, it defaults to Outlook 365. I was going to go back to Outlook 2019 but I understand…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,531 questions
asked
2025-09-09T15:51:20.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 82%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGA%3C/text%3E%3C/svg%3E)
Gary A
5
Reputation points
commented
2026-11-03T19:06:09.8966667+00:00
Stefan Blom
356.9K
Reputation points MVP
Volunteer Moderator
1 answer
NEED HUMAN -- get requests to create a passkey
How do I speak to a HUMAN? You are giving WRONG information. I need a HUMAN. WHAT IS A TAG????? JUST GET ME A HUMAN. THIS IS ABSURD. YOU DO NOT OFFER ANY HELPFUL ANSWERS. GET ME A HUMAN!!!!! NOW!!!!!
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,531 questions
asked
2026-11-03T14:39:23.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 49%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Marissa Boyescu
0
Reputation points
edited the question
2026-11-03T19:03:17.1066667+00:00
Stefan Blom
356.9K
Reputation points MVP
Volunteer Moderator
2 answers
Cancel Microsoft 365
Website is not allowing me to cancel my subscription to Microsoft 365.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,531 questions
asked
2026-11-03T18:22:25.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 65%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJK%3C/text%3E%3C/svg%3E)
John Kopcso
0
Reputation points
edited an answer
2026-11-03T18:56:57.95+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
90,530
Reputation points
Independent Advisor
3 answers
“License: Not Activated” and “Couldn’t Refresh License — Error Code: 16”
I purchased Office Home & Student 2021 for Mac, and it is listed under Products I’ve Purchased in my Microsoft account. I reinstalled Office, but Excel still shows “License: Not Activated” and “Couldn’t Refresh License — Error Code: 16”. I have…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,531 questions
asked
2026-10-23T11:38:29.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 57.00000000000001%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKA%3C/text%3E%3C/svg%3E)
Kaila Aurelia
5
Reputation points
answered
2026-11-03T18:45:57.04+00:00
Stefan Blom
356.9K
Reputation points MVP
Volunteer Moderator
2 answers
One of the answers was accepted by the question author.
PowerBI Columns Not Showing in Data Sidebar
I am pulling Dynamics 365 data into PowerBI (specifically ClickDimensions email campaigns), and I'm able to import the data fine. But there are 92 columns in this file, and only 72 show in the Data sidebar. All columns and data seem to show correctly in…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,531 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 87%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
1 answer
How can I fix this error on Dynamic 365? Error code: 0x80040265Session Id: 2fd6caca-5fe2-439e-b482-cd4a6b3fd69dActivity Id: 38be937f-e83b-4969-8b56-025c71cb6442Time: Tue Nov 03 2026 10:36:04 GMT-0600 (Mountain Daylight Time)
How can I fix this error? Error code: 0x80040265Session Id: 2fd6caca-5fe2-439e-b482-cd4a6b3fd69dActivity Id: 38be937f-e83b-4969-8b56-025c71cb6442Time: Tue Nov 03 2026 10:36:04 GMT-0600 (Mountain Daylight Time)
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,531 questions
asked
2026-11-03T16:38:12.7466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 66%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDJ%3C/text%3E%3C/svg%3E)
Dirstein, Jeremy
0
Reputation points
answered
2026-11-03T17:22:08.89+00:00
Erland Sommarskog
138.5K
Reputation points MVP
Volunteer Moderator
1 answer
Outgoing emails landing in Gmail and Yahoo spam.
My new Outlook.com account sends even simple plain-text emails to spam in two Gmail accounts and Yahoo. SPF, DKIM and DMARC pass. The same promotional email reaches inboxes from my existing business account. Please investigate possible sending…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,531 questions
asked
2026-10-31T09:04:11.82+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 15%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESL%3C/text%3E%3C/svg%3E)
sharon lawrence
0
Reputation points
commented
2026-11-03T16:55:52.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 85%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECB%3C/text%3E%3C/svg%3E)
Chet Beggs
0
Reputation points
2 answers
New time zone not showing correctly.
Hello, I am in the new Mountain Time Zone (Alberta). It should be GMT-6 but microsoft outlook is showing it as GMT-7 when I am trying to schedule meetings. When I schedule something for 2 pm on my calendar it will suddenly jump to 3pm. Thank…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,531 questions
asked
2026-11-02T03:16:40.5433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 9%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
Elizabeth Noble
5
Reputation points
commented
2026-11-03T16:39:19.2966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 8%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGY%3C/text%3E%3C/svg%3E)
Genevieve Yarn
0
Reputation points
3 answers
MS 365 Publisher
I was using publisher to create yearly calendars. Since publisher is no longer offered in 365 can you recommend software that can replace publisher?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,531 questions
asked
2026-11-01T21:42:18.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 71%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Doug Bleyl
0
Reputation points
commented
2026-11-03T16:27:28.9+00:00
John Jefferson Doyon
90,530
Reputation points
Independent Advisor
0 answers
how are documents to be saved to the desktop automatically?
how are documents to be saved to the desktop automatically?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,531 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 79%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
2 answers
SWISS KEYBOARD CANT HIDE LONG-PRESS SYMBOL EVEN I SWITCH OFF
Hi guys, I'm having trouble disabling hold symbols, I'm currently using 2 languages for the keyboard but it's quite annoying when I use Vietnamese keyboard, the symbols keep appearing above the letters. Even though I turned that off in the settings. I…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,531 questions
asked
2026-11-02T04:34:20.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 53%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKI%3C/text%3E%3C/svg%3E)
Khôi Nguyễn
0
Reputation points
answered
2026-11-03T15:36:44.26+00:00
Khôi Nguyễn
0
Reputation points
1 answer
How do I notify Microsoft that they did not provide the correct Time Zone change for British Columbia?
British Columbia did not change time this past weekend we are therefore now UTC -7. Windows 11 has not been changed to offer a new time zone selection. My only selections to make are Yukon UTC -7 or Mountain Time UTC -7. Office 365, did change and offers…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,531 questions
asked
2026-11-03T14:45:11.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 17%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELD%3C/text%3E%3C/svg%3E)
Lorraine Dunlop
0
Reputation points
answered
2026-11-03T14:46:05.1433333+00:00
AI answer
2 answers
How to resolve Microsoft Error Tag 7q6cl
I would appreciate assistance in resolving this error: Correlation Id: {Removed PII] Timestamp: 2026-11-01T08:42:43.000Z DPTI: {Removed PII] Message: Access denied for the resource. Tag: 7q6cl Code: 3399614466
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,531 questions
asked
2026-11-01T08:58:28.9666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 44%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIM%3C/text%3E%3C/svg%3E)
Ian Midgley
0
Reputation points
answered
2026-11-03T12:15:12.7466667+00:00
Ian Midgley
0
Reputation points
2 answers
Cannot login to MS365 trial account
I've signed-up for the MS365 trial yesterday but cannot sign-in and there are no errors displayed. It's been over 24 hours already but still cannot login on Outlook.com or "https://www.microsoft.com/en-us/microsoft-365/outlook/log-in" I will…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,531 questions
asked
2026-04-05T07:37:13.1333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 95%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENP%3C/text%3E%3C/svg%3E)
Neelen Poonen
0
Reputation points
commented
2026-11-03T08:04:25.4833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
23,690
Reputation points
Volunteer Moderator
2 answers
How to fix not receiving any emails since 10/9/2026.
I Have not received any emails to both my company email address nor from my gmail account. Fixes would be greatly appreciated. Thank you very much.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,531 questions
asked
2026-10-31T20:28:25.5866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 54%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EET%3C/text%3E%3C/svg%3E)
Eddie Toporek
5
Reputation points
answered
2026-11-03T07:42:28.67+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 80%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENL%3C/text%3E%3C/svg%3E)
Norah-L
12,725
Reputation points Microsoft External Staff
Moderator
2 answers
How to read Microsoft 365 Outlook logging etl file ?
Hello, can somebody give me a hint how to read etl file generated by outlook when I tick "Enable troubleshooting logging" in Outlook advanced option. It saves files to c:\users\username\appdata\temp\outlook logging\ If I open them in event…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,531 questions
asked
2026-03-19T12:46:20.0033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 20%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
Martin Kováč
1
Reputation point
commented
2026-11-03T07:25:00.7166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 19%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
James Thomas Moon
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Trouble Downloading free Office 365 for web version
Attempting to download the Free 365 web version but it keeps bouncing to CoPilot whenever I try to sign in. I do have an expired version of 365 still in the system. Why is this happening and how can it be fixed?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,531 questions
asked
2026-11-03T05:17:28.9466667+00:00
Christian Silver
0
Reputation points
accepted
2026-11-03T05:20:55.18+00:00
Christian Silver
0
Reputation points
1 answer
I purchased premium one time support for office How do I contach them
I purchased premium one time support for office How do I contact them
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,531 questions
asked
2026-11-02T15:37:46.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 84%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Jerry DeNigris
0
Reputation points
commented
2026-11-03T03:21:10.0133333+00:00
Jerry DeNigris
0
Reputation points