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How to get authenticator codes on a new phone

i recently had to switch phones and logged into my authenticator on my new phone but all codes get sent to my old phone and i don't know how to fix it. I won't be able to keep my old phone running for long and would love to know how to fix it.

Microsoft Security | Microsoft Authenticator
asked 2026-11-03T20:48:32.4033333+00:00
Anesu Maregedze 0 Reputation points
1 answer

My issue with Authenticator

My issue with Authenticator is still not resolved. I am still getting the error message : something went wrong

Microsoft Security | Microsoft Authenticator
asked 2026-11-03T19:03:51.6033333+00:00
macumu cirimwami patient 0 Reputation points
answered 2026-11-03T19:04:05.6033333+00:00

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0 answers

Unable to activate backup to Cloud

Unable to activate backup to Cloud on Microsoft Authenticator Samsung S22 Ultra Android 16 Version Microsoft Authenticator : 6.2609.6214 Compte : ******@outlook.com error : Something went wrong

Microsoft Security | Microsoft Authenticator
asked 2026-11-03T18:46:49.9633333+00:00
macumu cirimwami patient 0 Reputation points
0 answers

how to remove a personal account connected to MFA if my iPhone was stolen?

I am trying to login to pay a bill, that I set up 2 step verification (MFA app) however the original phone that I set it up with was stolen. every time I try to sign in, it generates a code for me to enter, but it gets sent to my old device so I…

Microsoft Security | Microsoft Authenticator
asked 2026-11-03T17:44:06+00:00
Oralia Eberhardt 0 Reputation points
2 answers

Geschäfts-Account @onmicrosoft.com AuthApp nur authentifizierte Anmeldung möglich, AuthApp auf alten Smartphone und nicht mehr verfügbar

Hallo,  ich kann mich in meinen eigenen Geschäfts-Account als Administrator …@…onmicrosoft.com bei Microsoft nicht anmelden, da Authentifizierung per App erforderlich ist. Ich administriere selbst meinen Geschäfts-Account. Die Authentifizierungs-App ist…

Microsoft Security | Microsoft Authenticator
asked 2024-04-16T17:22:53.7233333+00:00
rc 5 Reputation points
commented 2026-11-03T17:17:37.04+00:00
Cem Caglar 0 Reputation points
1 answer

I got an email with reference number

saying I changed my phone number and shows me the phone number it changed to.. but I don't know how to look it up to see if it is legit or not.. hell no I am not clicking the link but Microsoft isn't easy to find anything to find a reference number or…

Microsoft Security | Microsoft Authenticator
asked 2026-11-03T16:34:53.92+00:00
Shorty 0 Reputation points
answered 2026-11-03T16:36:33.4266667+00:00

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1 answer

Authenticator

I got a new phone and dont have access to the old one so i cant confirm login to authenticator app and it doesnt show any other options for login. I dont have my old phone anymore so i cant log into anything now. please respond asap

Microsoft Security | Microsoft Authenticator
asked 2026-11-03T07:27:47.8333333+00:00
Zaplotnik, Jakob 0 Reputation points
answered 2026-11-03T07:28:39.7633333+00:00

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1 answer

Account phone number changed

Need help, recently I noticed some one change my phone number at the end 4 digits 0310, but here the twist 0416668310. I am shocked how come this possible also my data on drk web as well. Show by antivirus. I share a screen short plz secure my account…

Microsoft Security | Microsoft Authenticator
asked 2026-11-03T07:05:08.9+00:00
Arsalan Naseer 0 Reputation points
answered 2026-11-03T07:06:11.64+00:00

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0 answers

Login issues

I got a new phone recently and now I’m trying to verify my account but it’s asking for a code sent to the Authenticator app which I can’t access anymore and there’s no way for me to sign in

Microsoft Security | Microsoft Authenticator
asked 2026-11-03T03:13:42.0033333+00:00
Moreno, Valeria Lizeth 0 Reputation points
1 answer

Authenticator app loop

I am trying to change my password to my email account. It asks for the Authenticator code when I do that. But I can't sign into the Authenticator app because when I try to sign into the Authenticator app for that email, it asks for the Authenticator code…

Microsoft Security | Microsoft Authenticator
asked 2026-11-03T00:00:14.8833333+00:00
S Ch 0 Reputation points
answered 2026-11-03T00:01:11.5966667+00:00

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1 answer

Wrong Phone number

I can't login to Sales force because I changed my number and now it won't let me change it.

Microsoft Security | Microsoft Authenticator
asked 2026-11-02T22:40:49.2+00:00
Zach white 0 Reputation points
answered 2026-11-02T22:41:41.0266667+00:00

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0 answers

Como solucionar problema authenticator

Hola, necesito ayuda para recuperar el acceso a mis cuentas vinculadas a Microsoft Authenticator. Mi celular anterior se dañó y dejó de funcionar. Como no podía acceder a él, realicé un restablecimiento de fábrica de forma remota desde la web, eliminando…

Microsoft Security | Microsoft Authenticator
asked 2026-11-02T21:12:44.6266667+00:00
john hader 0 Reputation points
0 answers

Hoping get help to my authenticator back to log in

So, I got a new phone a while back, so now I'm having issues logging in to my app authenticator and my Outlook app. I'm trying to log into my account to my security info, but can't because I need my code from the authenticator, which I can't log into it.…

Microsoft Security | Microsoft Authenticator
asked 2026-11-02T20:35:28.1533333+00:00
Evelyn Loredo 10 Reputation points
commented 2026-11-02T20:44:30.93+00:00
Evelyn Loredo 10 Reputation points
1 answer

Authenticator App

I have been signed out of the authenticator app on my phone. In order for me to sign in it is asking me for the code sent to the authenticator app, which I cannot see because I was signed out. I am stuck in an endless loop.

Microsoft Security | Microsoft Authenticator
asked 2026-11-02T19:56:18.8833333+00:00
Halina Rose-Green 0 Reputation points
answered 2026-11-02T19:57:05.6933333+00:00

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1 answer

Urgent: Unable to Access Azure Portal Due to Authentication and MFA Issues – Production Workloads at Risk

I am unable to sign in to my existing Microsoft Azure subscription using my registered Microsoft account. Tenant error: Azure Portal displays an error stating that my account does not exist in the "Microsoft Services" tenant, although I have an…

Microsoft Security | Microsoft Authenticator
asked 2026-11-02T19:22:16.56+00:00
Tirth Patel 0 Reputation points
answered 2026-11-02T19:23:20.1366667+00:00

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0 answers

I'm in need of a Call Back

Having issues with Microsoft Authenticator and 365 together

Microsoft Security | Microsoft Authenticator
asked 2026-11-02T19:06:23.2533333+00:00
Aaron Fite 0 Reputation points
commented 2026-11-02T19:13:03.7133333+00:00
Aaron Fite 0 Reputation points
1 answer

Unble to sign in Using Authenticator App

I'm having trouble signing in to my Microsoft account using the Microsoft Authenticator app. When I try to sign in in computer, I receive the message: "Enter the code displayed in the Microsoft Authenticator app on your mobile device." However,…

Microsoft Security | Microsoft Authenticator
asked 2026-11-02T18:18:38.15+00:00
Nway 5 Reputation points
answered 2026-11-02T18:18:57.48+00:00

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0 answers

No sé actualizan las notificaciones de mi aplicación authenticator

Después de un tiempo volví a iniciar sesión en mi aplicación authenticator y por alguna razón no se actualizan las notificaciones, por más que intento solo aparece que no hay nuevas notificaciones y es raro por qué cuando me mandan un codigo de un solo…

Microsoft Security | Microsoft Authenticator
asked 2026-11-02T17:54:16.1566667+00:00
elian Blackhall 0 Reputation points
1 answer

authenticator app

i am trying to login and verify my email address on the authenitcator app but it keeps trying make me verify on the app while i am logging into with the 2mfa, so i am caught in a login loop and need to know how to fix it so i can move on to other things.…

Microsoft Security | Microsoft Authenticator
asked 2026-11-02T16:39:43.5133333+00:00
Paul Adams 0 Reputation points
answered 2026-11-02T16:41:12.0033333+00:00

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1 answer

The authenticator app is not giving me a code to log in into Availity

The authenticator app is not giving me a code to log in into Availity.

Microsoft Security | Microsoft Authenticator
asked 2026-11-02T14:57:03.51+00:00
Crystal Williams 0 Reputation points
answered 2026-11-02T14:57:52.3733333+00:00

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