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6 answers

How to make 2-sided printing permanent

In Widows 11, on an HP printer, in the settings, there is the option to select 2-sided printing by changing "not installed" to "installed". Once having done this the 2-sided printing works. But when you go off and do other things,…

Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked 2026-11-02T14:01:23.4166667+00:00
CG Stroh 46 Reputation points
commented 2026-11-03T17:53:01.7+00:00
CG Stroh 46 Reputation points
2 answers

Scanner not connecting to computer

Cannot scan to computer. I am able to print from computer to PRINTER/SCANNER.

Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked 2026-10-28T21:57:21.34+00:00
Ted Williams 0 Reputation points
answered 2026-10-29T06:08:22.0033333+00:00
Daphne Huynh (WICLOUD CORPORATION) 2,540 Reputation points Microsoft External Staff Moderator
3 answers

Windows Print Spooler Crashes Repeatedly

The Print Spooler service repeatedly crashes when users print specific documents. How can I identify problematic print drivers, corrupted spool files, and application-specific printing failures?

Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked 2026-10-28T00:45:59.3233333+00:00
Brown SOLIVER 0 Reputation points
answered 2026-10-28T04:44:13.0866667+00:00
Senthil kumar 2,995 Reputation points
2 answers

how to fix printer properties

in kyocera taskalf mz 4001ci printer properties device setting administrator,user,pdl,compatibility buttons are not displayed

Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked 2026-10-27T09:17:32.0633333+00:00
Leonard Kilekwang 0 Reputation points
answered 2026-10-27T11:22:02.7466667+00:00
Xuan Nhu 1,695 Reputation points Independent Advisor
2 answers

Printer disappeared. Nothing else to add. Can't add on same printer that recently disappeared. Nothing more to say. Yadda yadda yadda.

Printer disappeared. Nothing else to add. Can't add on same printer that recently disappeared. Nothing more to say. Yadda yadda yadda.

Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked 2026-10-25T22:26:38.09+00:00
Don Massetti 0 Reputation points
answered 2026-10-26T03:40:52.1166667+00:00
Daphne Huynh (WICLOUD CORPORATION) 2,540 Reputation points Microsoft External Staff Moderator
2 answers

Print spooler did not start on a Windows 11 Version 23H2 (x64) Laptop

When start the print spooler at services.msc at the same the service stop and laptop is running Windows 11 Version 23H2 (x64)

Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked 2026-10-22T03:57:06.0066667+00:00
Sanjeewa Herath 0 Reputation points
answered 2026-10-22T05:10:48.02+00:00
Chen Tran 13,615 Reputation points Independent Advisor
2 answers

Windows 11 Unified Print Dialog Shows "This App Doesn't Support Print Preview" for Multiple Applications

Description: Hello Microsoft Support Team, I am experiencing a problem with the new Windows 11 Unified Print Dialogue. I would like to report this issue and request a possible solution. Problem Description: When I try to print images or documents from…

Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked 2026-10-15T15:20:18.8833333+00:00
Soumen Biswas 0 Reputation points
commented 2026-10-21T09:44:24.3733333+00:00
Ronald Sabiiti 1,260 Reputation points Independent Advisor
2 answers

I am trying to install a shared printer but unable to install the shared printer on client devices

I have tried all the ways available on internet to share the printer but still facing some issues ..please help me ASAP .. I am facing this issue since 2 weeks I am facing error :

Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked 2026-10-21T07:16:27.3133333+00:00
23208_ARYAN_2323_24 _11064 0 Reputation points
edited an answer 2026-10-21T07:41:37.99+00:00
Daphne Huynh (WICLOUD CORPORATION) 2,540 Reputation points Microsoft External Staff Moderator
3 answers

Stale printer entries from a retired print server persist after migration (Windows 10/11, AD/GPO)

We moved printers from an older print server (Windows Server 2012 R2) to a newer one (Windows Server 2019) and are now removing stale connections to the old server. The environment is mixed Windows 10 and 11 clients, domain-joined, managed with Active…

Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked 2026-10-14T13:43:01.6633333+00:00
Konstantinos Pisimisis 10 Reputation points
answered 2026-10-21T07:28:15.14+00:00
Konstantinos Pisimisis 10 Reputation points
2 answers

I have new windows 11 pc and hp printer prints but will not scan.

I have Windows 11 and cant scan on my hp computer. Printer works fine.

Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked 2025-10-31T18:55:37.3333333+00:00
Kathy Fleming 0 Reputation points
commented 2026-10-15T04:52:23.49+00:00
JuliaMarvin 23,690 Reputation points Volunteer Moderator
3 answers

install printer driver

Need driver for Brother DCP-7065DN. Printer is recognized and noted as "idle".

Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked 2026-10-14T03:07:24.89+00:00
Harvey Levine 0 Reputation points
answered 2026-10-14T15:57:21.49+00:00
Jason Nguyen Tran 29,545 Reputation points Independent Advisor
2 answers

scanner not connected

Cannot scan any documents. Printing works, but the scanner is not connected

Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked 2026-08-23T18:40:23.4833333+00:00
nancy Sadowski 0 Reputation points
commented 2026-10-12T11:37:50.98+00:00
Nancy Fournier 0 Reputation points
1 answer One of the answers was accepted by the question author.

Microsoft Print to PDF ignores A4 page size, while Word PDF export removes floating images

Title: Microsoft Print to PDF ignores A4 page size, while Word PDF export removes floating images Post: I create educational materials in Microsoft Word in both A4 and US Letter versions. My A4 Word documents are correctly set to 8.27 × 11.69 inches (210…

Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked 2026-10-10T08:38:54.5266667+00:00
NinaDosRios 20 Reputation points
accepted 2026-10-10T09:47:05.49+00:00
NinaDosRios 20 Reputation points
2 answers

how to add more printing options under advanced settings

I dont have the options to print in color or print on both sides

Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked 2026-10-09T16:02:12.2533333+00:00
Becky Romeo 0 Reputation points
edited an answer 2026-10-09T19:48:57.4166667+00:00
Scott Nguyen 2,135 Reputation points Independent Advisor
1 answer

Problema para conectar y utilizar una impresora compartida por red

Se presenta un problema para conectar y utilizar una impresora compartida en red desde una PC con Windows 11. La impresora está conectada mediante USB a una PC principal y se encuentra compartida en la red. Desde la PC cliente se puede acceder a la PC…

Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked 2026-09-24T16:19:15.6766667+00:00
Gerardo Espinoza 0 Reputation points
commented 2026-09-29T19:43:48.53+00:00
Dan Martínez 0 Reputation points
2 answers

Remove Tab Missing From Printers & Scanners

Hi, after Windows updates, I have two users that is missing the Remove Tab from the printers, and I am unable to remove any of the printers. My users are unable to use/print to the printers as well. I tried PowerShell and CMD to remove the printers, and…

Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked 2026-09-22T19:03:00.4+00:00
Mahadi Talley 0 Reputation points
answered 2026-09-29T05:55:36.1366667+00:00
Jason Nguyen Tran 29,545 Reputation points Independent Advisor
2 answers

cannon c257if image runner advanced dx scanner not detected

cannon c257if image runner advanced dx scanner not detected. does it not have driver to support it?

Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked 2026-09-28T15:15:29.87+00:00
rosalie41 0 Reputation points
answered 2026-09-28T15:47:57.2466667+00:00
DaveM121 (2) 17,800 Reputation points Volunteer Moderator
1 answer

Document Scan

How do I scan a document? I have an HP 7602 printer and the document is on the flat portion.

Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked 2026-09-24T00:08:58.1966667+00:00
Stephen Chopnick 0 Reputation points
answered 2026-09-24T02:15:30.01+00:00
Hoang Le 6,445 Reputation points Independent Advisor
2 answers

I need to print a PO Power Apps

On the power App / Change Order Request Portal I have a PO listed there but am looking for a way to view and print front the screen

Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked 2026-09-23T17:45:37.6366667+00:00
Estes, Tom 0 Reputation points
answered 2026-09-23T18:33:28.1866667+00:00
Scott Nguyen 2,135 Reputation points Independent Advisor
1 answer

Snipping tool Wrong labels

In snipping tool for the default printer of the systems choice specifically for some reason only then does the options for portrait and landscape flipped flop. This is an odd occurrence would love help.

Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked 2026-09-17T17:08:26.6166667+00:00
Sam CMIT 0 Reputation points
answered 2026-09-17T17:45:15.7366667+00:00
VPHAN 47,355 Reputation points Independent Advisor