286 questions

Sort by: Updated
2 answers

How to get ride of pop ups

I have these pop ups that I can't get ride of can you please tell me how to delete them permanently

Microsoft Teams | Microsoft Teams Free | Chats
asked 2026-11-03T17:51:00.6333333+00:00
anthony aguanno 0 Reputation points
answered 2026-11-03T18:05:32.93+00:00
anthony aguanno 0 Reputation points
3 answers One of the answers was accepted by the question author.

Teams - owner was accidently removed

I am the only owner of a Teams group. I accidently deleted myself instead of someone else. How can I get back in? There are years of notes in there. Help! FYI this is not Teams for business I use 365 at home.

Microsoft Teams | Microsoft Teams Free | Chats
asked 2026-11-02T20:33:31.6766667+00:00
Bette B 0 Reputation points
accepted 2026-11-02T21:43:36.4666667+00:00
Bette B 0 Reputation points
0 answers

Issue with Microsoft Teams Chat and Group Removal

Dear Support Team, I am experiencing an issue with my Microsoft Teams personal account. My personal chat with Dave Fowler has been completely cleared, even though I did not delete any messages. Additionally, I was automatically removed from two group…

Microsoft Teams | Microsoft Teams Free | Chats
asked 2026-03-10T09:34:31.58+00:00
Bikash Chhualsingh 0 Reputation points
edited a comment 2026-10-29T22:47:39.2133333+00:00
Alison A 5,320 Reputation points Microsoft External Staff Admin
2 answers

Chate History Recovery

Hi, I would like to inform you that i can't see the chat history in my team. When skype transit to Team i login with team using same credential my chats and contacts were displaying at that time , later i have login long time team in my phone but…

Microsoft Teams | Microsoft Teams Free | Chats
asked 2026-10-27T09:29:50.06+00:00
andeel nasir 0 Reputation points
answered 2026-10-27T10:05:17.7+00:00
Ruwim.B 7,245 Reputation points Volunteer Moderator
3 answers

Microsoft Teams - How to save or export a Chat?

Is it possible to save or export an individual Chat thread or history from Microsoft Teams from a desktop?

Microsoft Teams | Microsoft Teams Free | Chats
asked 2026-08-15T12:27:14.83+00:00
Joey Tetreault 0 Reputation points
commented 2026-10-24T18:13:29.5833333+00:00
Samuel 0 Reputation points
1 answer

skype chat backup

I need to recover the chat backup for my old Skype account. Using the chat export system described on the website, I managed to download a .json file, but it is completely empty.

Microsoft Teams | Microsoft Teams Free | Chats
asked 2026-10-21T10:18:44.9833333+00:00
Adelaide 0 Reputation points
answered 2026-10-21T10:39:18.8566667+00:00
Ruwim.B 7,245 Reputation points Volunteer Moderator
1 answer

Recovering my contacts list in Teams

My desktop computer crashed during a Windows 11 update so I had to recover my operating system. After doing this step, I had to reinstall all of my applications (including Microsoft Teams). When I logged into Teams, I lost all of my contacts. When my…

Microsoft Teams | Microsoft Teams Free | Chats
asked 2026-10-20T21:22:37.2266667+00:00
John Laub 0 Reputation points
answered 2026-10-20T21:23:21.2066667+00:00

AI answer

2 answers

I can't accept a Microsoft Teams chat request

I've tried many times to accept a chat request from a guy I know, but it refuses to allow me to accept and says "Something went wrong. Please try again." I have tried on mobile, on desktop, and even someone else's computer and I still get the…

Microsoft Teams | Microsoft Teams Free | Chats
asked 2026-10-13T20:51:26.7866667+00:00
Robert Scoble 0 Reputation points
answered 2026-10-14T00:08:34.0366667+00:00
EmilyS_726 34,010 Reputation points Volunteer Moderator
2 answers

cannot open a teams video that was emailed to me

I was sent an email with a teams recording link. I've tried many ways of opening it without success. This video would be extremely helpful for my business. Thanks

Microsoft Teams | Microsoft Teams Free | Chats
asked 2026-10-11T21:13:40.71+00:00
Anthony Guggino 0 Reputation points
answered 2026-10-11T21:47:23.7+00:00
EmilyS726 277.3K Reputation points Independent Advisor
2 answers

Teams chat have suddenly disappeared

I transferred all my skype chat etc. into Teams as instructed, which worked well until yesterday, now my chats and contacts have disappeared and I'm getting information about signing me up and it appears Teams is connected to Microsoft 365 which I don't…

Microsoft Teams | Microsoft Teams Free | Chats
asked 2026-10-09T09:01:28.6+00:00
Janet Kelsey 0 Reputation points
commented 2026-10-09T21:52:33.2633333+00:00
Janet Kelsey 0 Reputation points
1 answer

Accepting chat in Teams Free

In Teams Free, apparently you must accept a chat after 10 messages before you can send additional messages? I often use Teams to send myself a message from Home / Work, or take notes. But in a chat with yourself, there is no option to accept any…

Microsoft Teams | Microsoft Teams Free | Chats
asked 2025-10-21T14:08:57.0466667+00:00
Arthur Merar 0 Reputation points
commented 2026-10-07T18:15:53.6433333+00:00
Ruwim.B 7,245 Reputation points Volunteer Moderator
2 answers

I have been scammed

So there's this chat on facebook and it says thay they are hiring for work at home. So they contact me thru messenger and they gave me this link so I can go thru teams. https://teams.live.com/l/invite/FAArxxxxxxxx. I chatted with someone and they sent…

Microsoft Teams | Microsoft Teams Free | Chats
asked 2026-09-25T19:12:20.6933333+00:00
Araceli Cardenas 0 Reputation points
commented 2026-10-01T14:15:06.0333333+00:00
Thomas4-N 22,975 Reputation points Microsoft External Staff Moderator
2 answers

Account stuck in verification loop”

My account is stuck in verification loop. I can sign in with my password, but it keeps asking for more questions and verification emails. I need to speak to a live agent to fix this.”

Microsoft Teams | Microsoft Teams Free | Chats
asked 2026-02-26T13:48:58.5366667+00:00
Danyal Gamaer 15 Reputation points
commented 2026-09-22T18:47:23.1033333+00:00
Amber S 0 Reputation points
5 answers

Teams chat coversations

I would like to copy my Teams chats with a scammer called Ross Nilsson. His name is there but I cannot find the chat conversations. I need these as an evidence

Microsoft Teams | Microsoft Teams Free | Chats
asked 2026-09-21T15:20:51.9966667+00:00
Riitta Marttinen 0 Reputation points
commented 2026-09-21T20:15:28.6866667+00:00
Ruwim.B 7,245 Reputation points Volunteer Moderator
1 answer

How to fix my desktop speaker issue

The output of my speakers is very loud. They do not respond to the speaker controls for lowing the sound.

Microsoft Teams | Microsoft Teams Free | Chats
asked 2026-09-15T13:33:51.2633333+00:00
Melodye Barnett 0 Reputation points
answered 2026-09-15T13:46:14.7333333+00:00
Ruwim.B 7,245 Reputation points Volunteer Moderator
2 answers

Unable to sign in to my microsoft account

Dear Microsoft Support Team, I am unable to sign in to my Microsoft account associated with this email ID: [mod: PII redacted]@gmail.com Whenever I try to log in, I receive an error saying that the password is incorrect, even though I am entering the…

Microsoft Teams | Microsoft Teams Free | Chats
asked 2025-12-07T20:36:21.8066667+00:00
Krishnendra Mishra 0 Reputation points
answered 2026-09-05T12:14:57.96+00:00
John Dickinson 0 Reputation points
3 answers

How to get back the details of the chat

Hello, I accidently erased the chat I had with someone on Teams. As it is very importaint to me to get back the history of that chat I would please ask you for the help if it's possible to get it back and how do I do that? Thank you for your quick…

Microsoft Teams | Microsoft Teams Free | Chats
asked 2026-08-22T14:15:09.86+00:00
Klementina Sambolič 0 Reputation points
answered 2026-08-23T03:05:00.5733333+00:00
EmilyS_726 34,010 Reputation points Volunteer Moderator
2 answers

Cant delete chats that users Deactivated accounts

Trying to clear out Deactivated accounts in chat but it wont let me. Every time it says We couldn't delete your chat. Try again later. How do I remove them?

Microsoft Teams | Microsoft Teams Free | Chats
asked 2026-08-07T18:38:56.7666667+00:00
SMedbourn 120 Reputation points
answered 2026-08-21T21:07:24.23+00:00
SMedbourn 120 Reputation points
2 answers

Share Weather feature is gone off of Teams

Where is the share Weather feature gone? This was handy Now it's gone

Microsoft Teams | Microsoft Teams Free | Chats
asked 2026-08-13T01:20:51.0833333+00:00
Patrick M 0 Reputation points
answered 2026-08-13T02:19:57.63+00:00
Paulo GM 73,875 Reputation points Independent Advisor
2 answers

Microphone not working when using Teams

When using Teams I can not get other participants to hear me <Moved from Office/Access>

Microsoft Teams | Microsoft Teams Free | Chats
asked 2026-03-25T14:04:37.8033333+00:00
Carl Kindinger 5 Reputation points
commented 2026-08-10T19:44:49.1333333+00:00
Hilary Francis 0 Reputation points