Community Center | Not monitored
Tag not monitored by Microsoft.
58,781 questions
0 answers
Student Verification Discount Issue - Portal Form Frozen
Hello, I am trying to claim my student discount for a Microsoft certification exam, but I am unable to submit a ticket through the Microsoft Engage Center / Credentials Support page. The portal fields are completely frozen, and the site does not change…
Community Center | Not monitored
asked
2026-11-09T11:25:17.6233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 95%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECG%3C/text%3E%3C/svg%3E)
Cizario Gum
0
Reputation points
edited the question
2026-11-09T12:27:56.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 15%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Daniel-Vo
7,980
Reputation points Microsoft External Staff
Moderator
1 answer
PL300 certificate not available in Profile
Passed PL-300 exam on 4 Nov, 2026. Certificate not in Learn profile, Credentials Support portal won’t load (Engage Center hangs, directory shows ‘No directories found’). How do I open a case?
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,781 questions
asked
2026-11-09T10:50:13.5866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 40%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJV%3C/text%3E%3C/svg%3E)
Jishnu Vijayan
0
Reputation points
answered
2026-11-09T11:46:18.49+00:00
Gérard Oomens
133.7K
Reputation points
Volunteer Moderator
1 answer
How can I update email address for booked exam?
I've just booked my AZ-900: Microsoft Azure Fundamentals exam, but then I noticed that the email address I provided is incorrect. How can I update my email address? Since the email address is wrong, I cannot receive the confirmation email. Is the…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,781 questions
asked
2026-11-09T11:13:18.2666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 38%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGZ%3C/text%3E%3C/svg%3E)
Guan Z. (Zheng)
0
Reputation points
answered
2026-11-09T11:31:47.5333333+00:00
Julian Sharp
47,876
Reputation points
2 answers
Link Microsoft certificates on Certiport to Microsoft Learn account
Hello I would like to know how I can link my Microsoft certificates on Certiport account, to my Microsoft Learn account. Thanks Richard
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,781 questions
asked
2026-11-09T10:06:36.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 15%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERR%3C/text%3E%3C/svg%3E)
Richard Rhodes
0
Reputation points
answered
2026-11-09T11:30:13.26+00:00
Julian Sharp
47,876
Reputation points
2 answers
One of the answers was accepted by the question author.
Clarification on MS-102 retirement and earning Microsoft 365 Certified: Administrator Expert
Hello Microsoft Credentials Support Team, I have a specific question regarding the upcoming retirement of Exam MS-102 and the Microsoft 365 Certified: Administrator Expert certification on November 30, 2026. If I take and pass Exam MS-102 before November…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,781 questions
asked
2026-11-08T08:39:45.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 42%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EME%3C/text%3E%3C/svg%3E)
Mohamed ElShebiny
20
Reputation points
edited a comment
2026-11-09T11:01:49.1366667+00:00
Julian Sharp
47,876
Reputation points
1 answer
can microsoft learning credits be transferred between accounts?
I am working on getting my microsoft certification, can my credits be transferred between my accounts?
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,781 questions
asked
2026-11-09T02:02:50.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 48%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Jonathan Castillo
0
Reputation points
edited the question
2026-11-09T10:54:03.29+00:00
Gérard Oomens
133.7K
Reputation points
Volunteer Moderator
2 answers
how to get voucher from TCS for AZ-901? Help me with 100% free voucher
how to get voucher from TCS for AZ-901? Help me with 100% free voucher
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,781 questions
asked
2026-11-09T10:04:25.8933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 84%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
ARANYA DAS
0
Reputation points
edited the question
2026-11-09T10:48:16.8133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
23,995
Reputation points
Volunteer Moderator
1 answer
Why when Learning Path from course syllabus is completed course status is not changed to completed?
I have completed Learning Path Empower your workforce with Microsoft Copilot for the course Empower your workforce with Microsoft 365 Copilot Use Cases. Learning Path status is - completed, but course status remains Continue self-directed learning. What…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,781 questions
asked
2026-11-09T09:09:02.04+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 65%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESJ%3C/text%3E%3C/svg%3E)
Smirnova, Jelena (Cognizant)
0
Reputation points
edited the question
2026-11-09T10:45:50.6933333+00:00
Gérard Oomens
133.7K
Reputation points
Volunteer Moderator
2 answers
I have completed GH300 Exam on Dec 2025 but still im not able to get my certificate in the portal
I have completed GH300 Exam on Dec 2025 but still im not able to get my certificate in the portal
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,781 questions
asked
2026-11-09T09:11:58.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 56.00000000000001%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESV%3C/text%3E%3C/svg%3E)
sowbarnica vs
0
Reputation points
edited the question
2026-11-09T10:45:05.5666667+00:00
Gérard Oomens
133.7K
Reputation points
Volunteer Moderator
1 answer
EMERGENCY: Name Change Request for PL-300 Exam in 24 Hours - Mononymous Candidate
Hello, I have my PL-300 exam scheduled in less than 24 hours. I am a mononymous candidate with only a single legal name (Deepak). The registration form required a last name, so I used the filler letter "K". I need to change my last name to a…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,781 questions
asked
2026-11-09T10:20:11.1133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 56.00000000000001%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
Deepak
0
Reputation points
answered
2026-11-09T10:36:28.0433333+00:00
Gérard Oomens
133.7K
Reputation points
Volunteer Moderator
2 answers
Retrieving exam results
Hi, I took my AB-900 exam today, I was wondering if I can get my exam results to review what questions I got wrong and correct.
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,781 questions
asked
2026-11-08T21:34:37.9466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 6%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHS%3C/text%3E%3C/svg%3E)
henry s
0
Reputation points
answered
2026-11-09T08:45:31.7633333+00:00
Julian Sharp
47,876
Reputation points
2 answers
Technical issues while testing pre-requisites
Hi, My exam is been scheduled at 10:45AM IST today but due to technical issues I could not attempt today. So, please help me with rescheduling the exam.
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,781 questions
asked
2026-11-09T04:27:02.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 69%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMI%3C/text%3E%3C/svg%3E)
Mohammed Imran
0
Reputation points
answered
2026-11-09T08:44:17.32+00:00
Julian Sharp
47,876
Reputation points
1 answer
Microsoft Learn
I am trying to use Microsoft Learn to teach myself to use Word, Excel, PowerPoint, Outlook, Teams, and Microsoft 365 from beginner level and then continue on with it until I can take the certification tests. I can't seem to find the courses. Am I looking…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,781 questions
asked
2026-11-09T04:21:34.3366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 6%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDO%3C/text%3E%3C/svg%3E)
Darrin O'Neal
0
Reputation points
answered
2026-11-09T05:07:41.6366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 38%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Marcin Policht
112.6K
Reputation points MVP
Volunteer Moderator
0 answers
Microsoft Engage Center: Support for Business workspace stuck loading after “No Access”
I can sign in to Microsoft Engage Center using my personal Microsoft account. The portal initially displays “No Access”. The workspace selector lists “Support for Business” (type: Sfb). After selecting it and clicking Save, the portal remains on a blank…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,781 questions
asked
2026-11-09T01:04:19.06+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 80%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPP%3C/text%3E%3C/svg%3E)
Pavel Poliak
0
Reputation points
asked
2026-11-09T01:04:19.06+00:00
Pavel Poliak
0
Reputation points
1 answer
Cannot access the certification sign up site
I am getting an error when attempting to sign into the MS certification registration site.
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,781 questions
asked
2026-11-08T22:28:10.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 65%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBT%3C/text%3E%3C/svg%3E)
Bret Traweek
0
Reputation points
answered
2026-11-09T00:15:01.41+00:00
Gérard Oomens
133.7K
Reputation points
Volunteer Moderator
1 answer
Becoming a learning partner with MS
We want to offer to our students some courses designed to instruct them on working with azure cloud.
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,781 questions
asked
2026-11-08T15:14:17.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 85%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETD%3C/text%3E%3C/svg%3E)
Tom Dawson
0
Reputation points
edited the question
2026-11-08T23:45:24.52+00:00
JuliaMarvin
23,995
Reputation points
Volunteer Moderator
1 answer
One of the answers was accepted by the question author.
Name on certificate
I have completed the course on "Embracing Responsible AI Principles and Practice." and scored 100%. It didn't show my name, so I registered, retook test, and made another 100%, but my name is still not on the certificate. How can I have it…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,781 questions
asked
2026-11-08T20:47:12.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 99%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELG%3C/text%3E%3C/svg%3E)
Linda G Daugherty
0
Reputation points
accepted
2026-11-08T20:48:12.35+00:00
Linda G Daugherty
0
Reputation points
2 answers
AI-103 Exam Booking and Payment Issue
I attempted to schedule my AI-103 certification exam, and the payment of $58 was successfully deducted from my account. However, after clicking on "Agree and Process," the page redirected me to enter my card details again. When I refreshed the…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,781 questions
asked
2026-11-08T17:03:32.65+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 76%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Asad Khursheed
0
Reputation points
answered
2026-11-08T18:15:34.2866667+00:00
Julian Sharp
47,876
Reputation points
1 answer
I need a copy of my MSCE from 1999
Hi, I need a copy of mt MCSE from 1999. I don't remember the email address associated it was a long time ago. Can you help me get a copy using my street address? SS#? or some other way?
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,781 questions
asked
2026-11-08T17:37:25.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 13%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPP%3C/text%3E%3C/svg%3E)
Pat Perri
0
Reputation points
edited the question
2026-11-08T17:51:43.41+00:00
Gérard Oomens
133.7K
Reputation points
Volunteer Moderator
1 answer
Unable to access Credentials Support with "personal" Microsoft account for legal name change
Hello, my Microsoft Learn profile requires additional review to update my legal name for an upcoming certification exam. The Credentials Support link redirects me to Microsoft Engage, where I cannot submit a request because I only have a…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,781 questions
asked
2026-11-05T16:47:18.5633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 30%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDK%3C/text%3E%3C/svg%3E)
DAVE KUC
0
Reputation points
commented
2026-11-08T17:45:36.63+00:00
Gérard Oomens
133.7K
Reputation points
Volunteer Moderator